Terms of service

TERMS OF SERVICE – SERRANA GLASS

This website is operated by Serrana Glass. Throughout the site, the terms “we”, “us”, and “our” refer to Serrana Glass. Serrana Glass offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction, including copyright laws.

You must not transmit any viruses, worms, or destructive code.

A breach of these Terms will result in immediate termination of your access to the Service.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from Serrana Glass.

Headings are included for convenience only and do not affect interpretation.


SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify site content at any time without obligation to update information.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuation.


SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities.

Returns and exchanges are subject to our Refund Policy:
https://serranaglass.com/policies/refund-policy

We do not guarantee that product colors displayed on your screen are accurate.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue any product at any time.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion.

You agree to provide accurate and current account and purchase information.

For more details, please review our Refund Policy:
👉https://serranaglass.com/policies/refund-policy


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties.

Use of optional tools is entirely at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to external websites not affiliated with Serrana Glass. We are not responsible for their content, accuracy, or transactions.


SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

By submitting comments or content, you grant Serrana Glass the right to use, edit, publish, and distribute such content without obligation or compensation.

You agree that your submissions will not violate third-party rights or contain unlawful or harmful material.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy:
 https://serranaglass.com/policies/privacy-policy


SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors or inaccuracies and to cancel orders if information is incorrect at any time.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating intellectual property rights, spreading malware, collecting personal data unlawfully, or engaging in abusive or discriminatory conduct.

Violation may result in termination of your access.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

All services and products are provided “as is” and “as available” without warranties.

Serrana Glass shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Serrana Glass and its affiliates from any claim arising from your breach of these Terms.


SECTION 15 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in effect.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or Serrana Glass.

We may terminate access at any time if these Terms are violated.


SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Serrana Glass and supersede prior agreements.


SECTION 18 – GOVERNING LAW

These Terms and any related agreements shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.


SECTION 19 – CHANGES TO TERMS OF SERVICE

You may review the most current version of the Terms at any time on this page.

We reserve the right to update these Terms at our discretion. Continued use of the website constitutes acceptance of any changes.